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Job Title: Intake Counselor
Category: Full-Time
Status: Open

TITLE: FULL TIME Intake Counselor

RESPONSIBILITIES: The Intake Counselor performs pre-court assessments with youth (and their families) charged with delinquent offenses by law enforcement agencies in Madison County, Tennessee. The intake process includes but is not limited to advising the child and family of the charges against the youth; advising the youth of his/her rights under the law; appointing counsel; completing a mental health assessment; arranging for follow up services; and preparing court reports.

ADDITIONAL FUNCTIONS: Performs general/clerical tasks, which may include answering telephone calls, directing visitors, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail. Provides assistance to other employees or departments as needed. Performs other related duties as required.


· Bachelor’s degree in Social Work, Psychology, or Criminal Justice and one (1) year experience working with delinquent youth, OR an equivalent combination of education and experience.
· Basic knowledge of the juvenile justice system.
· Effective communication skills and organizational skills in both oral and written form.
· Establish & maintain rapport with clients, professionals, co-workers, and the general public both in person and on the telephone.
· Ability to multi-task, work independently, evaluate situations and make decisions.
· Knowledge of modern office practices, procedures and equipment and must be proficient in Microsoft Office Programs.
· Must possess and maintain a valid Tennessee driver’s license and pass a criminal background check.


· At least two years of experience in an assessment function in a juvenile court or mental health setting. Experience with the Child/Adolescent Needs & Strengths Assessment (CANS), Adverse Childhood Experiences survey (ACES), or similar tool is strongly preferred.


· This is an exempt position, exercising a great deal of autonomy. Intake counselors maintain control of their own schedule as long as the work is done on time and accurately. As such, intake counselors are expected to work whatever hours are required to perform the tasks timely and accurately. The average expected is 37.5 to 40 hours per week. Since work with children and families is inherently unpredictable, occasional weekends and evenings may be required, and flexibility is expected. Intake counselors may occasionally be contacted at home after hours if urgent issues arise related to their cases.
· Intake counselors MUST be in court every time they have a case on the docket. Exceptions will be made only in extreme circumstances. Court is all day every Wednesday unless otherwise determined by the Judge.
· Since intakes are done by scheduled appointment, intake counselors must be extremely reliable to avoid last minute cancellations and reschedules that delay case processing and inconvenience families.

To apply for this position, please complete a Madison County Government Application and return it to Human Resources, 100 East Main, Suite 303, Jackson, TN 38301.
Publication Date/Time:
5/9/2018 12:00 AM
Closing Date/Time:
Open Until Filled

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