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Emergency Communications District (9-1-1)
In Case of an Emergency, Dial 9-1-1
Contact
Kim Augustine
Director

Carlos Childers
Data Technician

Shiela Sorrell
Office Manager

914 North Highland
Jackson, TN  38301

Ph: (731) 423-3911
Fx: (731) 427-1962
Emergency: 9-1-1

Hours
Monday - Friday
8:00 am - 4:00 pm
If you have an emergency, dial 9-1-1 and a dispatcher will assist you. Please remain calm, speak as clearly as possible, and tell the dispatcher:
  • The nature of your emergency
  • Your name, address, and telephone number; this allows the dispatcher to verify the information on the screen
  • Any other information that could be helpful in locating you

Sometimes it is necessary for a dispatcher to transfer your call to the appropriate agency depending upon your emergency. If this happens, please stay on the phone and another agency will assist you within a few seconds. Please do not hang up the phone until the dispatcher instructs you to do so.



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